A guy is awoken at night to get a call from his ex girlfriend. She is crying on the phone to him, I don't remember why, perhaps it was abuse from her current partner? Anyway, most of the time the man is singing on the floor with the phone on his ear. I think the song was slow. This was a few years back.. I'll give an estimate from about 1995-2010 since I'm not too sure. I think it might have been soft rock too ? But it also might not be. Please help me with this song, I can't find it anywhere and I really liked it.