Song should have came out between 90s and before 2014, based on how long ago I saw the video and video quality.
It was sung by a female with brown hair with straight bangs in a bob-like hairstyle if I remember correctly. She wore a dress,unsure of color but likely black and white or red.
There was a lot of black and white in the video which was set in a large black and white striped room with a rotary-style phone and an indoor swing with old black cameo photos on the walls.
Genre was likely pop or folk/indie, main instrument may be violin or piano. Was a love song of some kind, possibly about being cheated on?
Sorry for vagueness. Thanks!