I work at Bath and Body Works and there is a Journeys across the hall. I can see their music videos but cannot hear or read what it is.
It is a blonde woman 20-30 yrs old (maybe) and they show her with random people in the elevator. She has a church choir show up and she sings with them.
They show a boy in a stocking cap type hat, in the elevator and at the end of the video they are together. It’s a faster paced song but I’m not sure if I’ve heard it before.